Our Services

What we do

We provide bespoke training services to the insurance industry and experts working alongside the insurance industry. We do not run open courses but work with clients to create training solutions which deliver content in a way which allow those learning to assimilate information steadily and which minimises the practical impact on the wider business of the students being in training sessions.

Our consultancy work incorporates audits, process improvements and compliance work which can also have a training element within it.

What class of business areas are covered?


Our courses cover overviews to the maritime industry generally,  sessions on maritime law as well as wordings courses for hull, cargo,  and marine liabilities.  Marine courses are offered at introductory through to advanced level and can focus on claims specifically, or more generally on the insurance as a whole.


Introductory, general overview and more specific wordings courses are provided for the aviation insurance market and Charlotte is also course director of the Crisis Management and Business continuity course at Cranfield University.


We cover offshore energy at all levels however introductory courses can be done in both downstream/onshore and renewable energy if required.  Courses can provide an overview to the industry itself as well as  wordings for both on and offshore insurances.

Related Liabilities

All marine, aviation and energy related liabilities can be covered either within a more general course or as a standalone topic or set of topics.  Courses already running include Marine and Transport liabilities. 

War/Terrorism/Political Violence

All aspects of marine and non marine insurance in this area can be covered from introductory courses to more detailed wordings sessions.

Political Risks

Overview sessions up to more advanced wordings sessions can be provided in all areas including trade credit, aviation repossession and political risks.

Accident & Health

Introductory courses can be provided in this class.


Introductory courses can be provided in this class.

What other topics are covered?


Handling & Management including use of market systems

Market Processes

We are familiar with London market processes and the systems used for processing both premiums and claims via the central market bureaux and can provide training and consultancy services in these areas if required. Courses are also available for those operating outside the market but linked with it, for example expert service providers or software houses to give a context for the work that is being done and the structure of the market as a whole.

Delegated authority

Introductory courses about all types of delegated underwriting are offered together with more detailed courses in how to set up and manage various forms – particularly when operating within Lloyd’s.  Consulting services can also be offered should problems already exist to assist with their resolution.

Regulatory Matters

Such as: Minimum standards, Conduct risk, Conflicts

Examination Preparation

for Association of Average Adjusters or Chartered Insurance Institute papers.

Expert Training

into the workings of the insurance market and the cover provided by typical clauses.

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